Faster handling of access requests

with Ayfie public records request agent

Public records request agent helps public organizations handle access requests under Freedom of Information Act faster and more consistently. It identifies relevant documents, highlights key legal considerations and prepares a draft response, all while the case worker remains in control of the assessment and final decision.

Innsynsagent helps public organizations handle access requests under offentleglova faster and more consistently.

It identifies relevant documents, highlights key legal considerations and prepares a draft response, all while the case officer remains in control of the assessment and final decision.

Support for the process, not a substitute for judgement.

Our agent supports case workers by preparing the factual and legal basis for access request cases under Freedom of Information Act. It helps structure the material before review, while the assessment and final decision remain with the case worker.

Innsynsagent supports case officers by preparing the factual and legal basis for access request cases under offentleglova.

It helps structure the material before review, while the assessment and final decision remain with the case officer.

Most of the time goes before the assessment even starts

Municipalities must respond to access requests without unnecessary delay. At the same time, each case requires careful handling under Freedom of Information Act, relevant guidelines and established practice. The bottleneck is often the work that comes before the assessment: finding the right documents, reading the material and preparing a reliable basis for review.

Municipalities must respond to access requests without unnecessary delay. At the same time, each case requires careful handling under offentleglova, relevant guidelines and established practice.

The bottleneck is often the work that comes before the assessment: finding the right documents, reading the material and preparing a reliable basis for review.

How it works today

Finding the documents covered by the request

Reading through large volumes of material

Identifying relevant legal provisions and possible exemptions

Checking whether similar cases have been handled before

Spending valuable capacity before the actual assessment starts

With the agent supporting

Relevant documents are identified and summarized

Relevant facts and legal considerations are highlighted

The case is linked to applicable provisions and guidelines

Similar previous cases can be surfaced

The case officer gets a clearer and consistent basis for assessment

Clear division of responsibility

Built around a clear division of work. The agent prepares, structures and proposes. The case worker reviews, assesses and decides.

Agent - preperation

Summarizing relevant documents

Identifying relevant legal considerations

Highlighting facts that may affect the assessment

Presenting similar previous cases

Suggesting redactions and preparing a draft response

Case WORKER - decision

Reviews the agent’s suggestions

Assesses confidentiality, exemptions and whether greater public access should be granted

Adjusts and quality-assures the draft

Makes the final disclosure decision

Built for the needs of the public sector

Handling access requests may involve sensitive information, confidentiality obligations and a high degree of public trust. That's why our Agent is built with control, traceability and data security as core principles.

Access control

The agent follows the permissions already in place, and only uses information the user is allowed to see.

Data control

You stay in control of your own data. The solution can be set up to match your municipality’s security and infrastructure requirements.

Audit trail

You can see what the agent has done, which sources it used and how it arrived at its suggestions.

Ayfie is trusted by public-sector organizations across Norway.

Talk to our team.

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Built on solid fundation

For fifteen years, Ayfie has developed technology that understands meaning, context, and relationships across sources. Now this technology meets the world's leading AI models.

The result is AI services you can trust, because they're built on an understanding of your own data.

Made in Norway.

Private by design.